Official guidance on signing in, two-factor authentication, troubleshooting and recovery.
The NDAX Login grants authenticated access to your NDAX trading dashboard, deposits, withdrawals and account settings. NDAX is a Canadian digital asset trading platform that combines industry standard encryption with multi-factor authentication to protect user accounts. Follow the steps below for a secure and reliable NDAX Login experience.
1) Navigate to the official NDAX site and click Login. Use the email address registered with your NDAX account and enter your secure password. After your credentials are validated, complete the second authentication step if 2FA is enabled.
2) When prompted, enter the 6-digit code from your authenticator app (Google Authenticator, Authy, or similar). This two-factor code rotates every 30 seconds and is required to finish the NDAX Login flow for accounts with 2FA turned on.
NDAX requires and strongly encourages the use of 2FA to protect account access. After entering your password during NDAX Login, a one-time 6-digit code from a time-based authenticator is required. Keep your authenticator app and device secure and never share your 2FA codes or seed phrases with anyone.
If your authenticator code does not work, verify your mobile device clock is synchronized (time drift can invalidate codes) and ensure you are using the account's configured authenticator app before attempting NDAX Login again.
If you lose access to your authenticator or cannot complete NDAX Login because of 2FA, follow NDAX's official 2FA reset process: start from the NDAX login page, submit a reset request, verify via the registered email, and complete the phone verification step when instructed. After the reset is approved, re-enable 2FA immediately to secure the account.
Never share your recovery codes, seed phrases, or 2FA secrets. NDAX support will not ask for your password or full seed phrase—if you receive such a request, treat it as a phishing attempt and contact support directly via the official NDAX channels.
Use unique strong passwords, enable 2FA, keep recovery information offline, and confirm you are interacting with the official NDAX domain. For added protection, whitelist withdrawal addresses and enable account alerts to monitor suspicious activity following an NDAX Login.